Sudima Hotel Lake Rotorua, Rotorua ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

1000 Eruera Street, Rotorua, New Zealand, 3040

Sudima Hotel Lake Rotorua is located on the scenic shores of Lake Rotorua. This 4-star establishment offers breathtaking views and proximity to vibrant local attractions, including the renowned Polynesian Spa. Guests can immerse themselves in Maori culture with unique dining and entertainment experiences, including a traditional hāngī dinner cooked underground using geothermal steam.

Location

Sudima Hotel Lake Rotorua is conveniently situated just 6 miles from Rotorua Regional Airport and a short walk from the city center. Guests can easily access local attractions like geothermal parks, adventure activities, and the famous Polynesian Spa. Complimentary parking is available, making it accessible for both leisure and business travelers.

Rooms

Sudima Hotel Lake Rotorua features 247 well-appointed guest rooms designed for comfort and convenience. Options range from classic twin and king beds to family accommodations, all equipped with essential amenities, including LCD TVs, WiFi, and tea-making facilities. Many rooms offer stunning views across Lake Rotorua, enhancing the overall guest experience.

Eat & Drink

Ōkāreka Restaurant and Bar serves a diverse menu, offering breakfast and all-day dining with a focus on fresh, local ingredients. Guests can enjoy international cuisines paired with exceptional New Zealand wines. For a unique cultural experience, the hotel presents a Māori concert followed by a traditional hāngī buffet dinner, showcasing local flavors and hospitality.

Leisure & Business

The hotel offers a geothermal heated indoor pool, a dedicated kids' zone, and extensive event facilities. With spaces suitable for various gatherings, the professional events team ensures every meeting or special occasion is a success. Guests can also access high-speed internet and additional services such as laundry, room service, and a self-service laundry.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

room details

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Classic Twin Room

Max:

2 persons

24 m²

Bed options:

2 Double beds

room details

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King Room Mobility accessible

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

room details

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Getting around

A list of all available modes of transport

City Center

Rotorua2700 ft

Airports

Rotorua Regional (ROT) 5.5 mi

Tauranga (TRG) 43.4 mi

Bus

Bus stop 1.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Oasis

“The spa services provided were outstanding, especially the deep tissue massage that left me feeling rejuvenated.” view full review

Luxurious Shower

“The shower had incredible water pressure and a rainfall feature that made for a refreshing experience.” view full review

Cozy Comfort

“The living area was beautifully decorated and very inviting, perfect for relaxing with a book.” view full review

Spotless Room

“The room was immaculate upon arrival, making me feel right at home and comfortable.” view full review

Heavenly Sleep

“The bed was extremely comfortable, with soft linens that ensured a restful night's sleep.” view full review

Delicious Breakfast

“The breakfast buffet was impressive, featuring a wide array of tasty options that fueled my day.” view full review

Chic Design

“The room was decorated with modern aesthetics and warm colors that made for a pleasant atmosphere.” view full review

Well-Equipped Kitchen

“The kitchen was fully equipped with quality appliances, making it easy to prepare my own meals.” view full review

Thoughtful Design

“The accessible facilities were designed with care, ensuring comfort and convenience for those who need them.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Cycling
Golf course

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Children's play area

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Media

Direct dial telephone
AM/FM alarm clock

Location

1000 Eruera Street, Rotorua, New Zealand, 3040

Map view

1000 Eruera Street, Rotorua, New Zealand, 3040

City landmarks

Ranolf Street and Lake Road

Kuirau Park

5000 ft

Golf Course

Government Gardens

2900 ft

Hemo Road

Te Puia

1.7 mi

Queens Drive

Fred W Wylie Memorial Statue

2100 ft

1 Queens Drive Government Gardens

Arawa War Memorial Statue

2600 ft

1 Queens Drive

Sulphur Point

2600 ft

Museums

Bibleworld Museum and Discovery Centre

2300 ft

1210 Arawa Street

Fancy Meow Cat Cafe

2800 ft

RotoruaNew Zealand

Lake Rotoiti

2800 ft

RotoruaNew Zealand

Lake Tarawera's Hot Water Beach

2800 ft

RotoruaNew Zealand

Lake Rotorua

5200 ft

Mataiwhera St

Ohinemutu

4400 ft

Mall

Eat Street

4000 ft

17 Tryon Street Whakarewarewa Village

Whakarewarewa

1.5 mi

Long Mile Road Whakarewarewa

Redwoods Treewalk

1.5 mi

Corner of Mataiawhea & Korokai Streets Ohinemutu

Saint Faith's Anglican Church

5100 ft

Long Mile Road The Redwoods

Redwoods, Whakarewarewa Forest

1.4 mi

Lake Rotoma

2800 ft

Gallery

Helium Gallery

2100 ft

Events

Te Runanga Tea House

2500 ft

Church

Saint Lukes Church

2800 ft

1093 Tutanekai St

Madhouse Design Store & Gallery

2900 ft

1174 Whakaue Street

Puawai Jade

3000 ft

Nearby

1000 Hinemoa St

Polynesian Spa

1100 ft

booking office 1220 Hinemaru St

Tamaki Maori Village

1900 ft

Mall

Central Mall

1900 ft

Spa Center

The Spa Rotorua

1400 ft

Unnamed Road

Geothermal Walking Track

700 ft

Arawa Street & Fenton Street Behind Rotorua i-SITE Visitor Centre

Statue of Jean Batten

1600 ft

1234 Fenton Street

Rakai Jade

1900 ft

Restaurants

Ciccio Italian Cafe

1600 ft

1262 Fenton Street

Amazing Thai Restaurant

1800 ft

1246 Fenton Street

Spring Festival Dumpling

1900 ft

1240 Fenton Street

burger fuel

1900 ft

Fenton Street

Jimmy Cooks Kiwi Kitchen

1900 ft

Fenton Street

Valentines Buffet Restaurant and Bar

1500 ft

1119 Amohau Street

Herbs & Spice Thai Restaurant

1800 ft

1133 Eruera Street

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Lakefront location

Friendly customer service

Limited room space

Challenging bathroom setup

7.0/10

Very good

Rooms

6.6

Location

8.0

Service

8.1

Dining

5.7

Guy

United Kingdom, April 2024

7.4/10

My stay at the hotel had its ups and downs. The rooms were smaller than expected and faced a busy street, which made things a bit challenging for me with shaky legs. On the bright side, the bathroom was nice despite the lack of an extractor fan. The service was overall good, except for some hiccups in the dining room. The location was excellent, right by the lake and close to everything I needed. The dining experience was a bit overpriced with limited choices, but the restaurant ambiance was bustling. The facilities were sufficient for my needs.

Rooms

7.0

The room was smaller than expected and faced a busy street, but the bathroom was nice despite the lack of an extractor fan.

Service

7.0

The staff were helpful and accommodating, with a few exceptions in the dining room.

Location

9.0

The location was excellent, right by the lake and close to everything I needed.

Dining

6.0

The dining experience was a bit overpriced with limited choices, but the restaurant ambiance was lively.

Facilities

8.0

The facilities met my basic needs during my stay.

Lakefront location

Limited room space

John

United Kingdom, January 2024

8.0/10

I was delighted to have interconnected rooms that worked perfectly for my family. The air conditioning was a bit too low for my liking, and unfortunately, the room wasn't ready upon my arrival, but even after it warmed up, it remained a bit too hot for comfort.

Rooms

7.0

The interconnected rooms suited our family well, but the air conditioning could have been warmer.

Service

9.0

The staff was incredibly nice and friendly, always happy to help. I appreciated the complimentary use of laundry facilities without any extra charges.

Location

9.0

The hotel's location was excellent, within walking distance of the town and restaurants, offering a quiet stay despite being centrally located in Rotorua.

Dining

7.0

The dining experience was a mix; while the meal in the evening was great, the breakfast was just average in a setting that felt more like a conference room. Disappointingly, the heated swimming pool was closed for maintenance during my stay.

Facilities

8.0

The facilities provided everything needed, from a fridge in the room to easy access to tourist attractions.

Martin

United Kingdom, December 2023

8.2/10

I had a great stay at this hotel. The rooms were comfortable and had nice amenities, but I found the dining experience a bit lacking. The service was excellent, and the location was perfect for exploring the city.

Rooms

8.0

The rooms were equipped with everything I needed for a comfortable stay, from a coffee/tea setup to soft towels. However, the window air con units struggled to cool the room effectively.

Service

9.0

The staff was incredibly polite and welcoming, always ready to assist with any requests. They went above and beyond to make my stay enjoyable.

Location

9.0

The hotel's location by Lake Rotorua was ideal, offering easy access to eateries and city attractions. It was convenient for exploring the area.

Dining

7.0

While the dining options were limited, the service was attentive and they even had gluten-free bread for special dietary needs. The quality of the food was not exceptional, but it was satisfactory.

Facilities

8.0

The hotel had a variety of facilities to keep guests entertained, including a PlayStation and table tennis for leisure activities. The common areas were well-maintained and inviting.

Ron

United States of America, November 2023

6.4/10

My stay at the hotel was a bit of a mixed bag. The rooms were too hot, especially with the air conditioner not working properly, and the swimming pool area was not very clean. I had to wait a long time for my room to be ready, and the service was delayed. However, the location was convenient, being within walking distance to attractions like the Polynesian Spa.

Rooms

5.0

The rooms were too hot, and the air conditioner didn't work properly. The fridge was also running warm.

Service

6.0

The service was slow and not prepared for the correct number of guests, but the staff were friendly.

Location

8.0

The hotel's location was convenient, within walking distance to the Polynesian Spa.

Dining

Facilities

George

United Kingdom, October 2023

6.4/10

Upon arrival, the hotel seemed a bit outdated, and there were some inconveniences like a hot room and a distant location from reception and dining areas with no close disabled parking. However, the service was exceptional, with a friendly and helpful staff. The location was convenient with easy access to key attractions, though there were moments that lacked character due to the influx of transient groups. The dining experience left much to be desired, featuring a standard buffet selection that did not quite hit the mark.

Rooms

5.0

The rooms appeared old and in need of renovation, especially the bathrooms. They could have been cleaner.

Service

9.0

The staff, from cleaners to reception, were polite, helpful, and even went the extra mile to accommodate our needs.

Location

7.0

The hotel's location was ideal for our plans, close to key city spots like the Polynesian Pools and a supermarket across the road. However, it lacked a bit of character due to the constant turnover of short-stay visitors.

Dining

5.0

The dining experience was underwhelming with a standard buffet offering that lacked freshness and quality.

Facilities

7.0

Ronald

United States of America, October 2023

6.0/10

The hotel is centrally located, making it great for exploring the area, but it lacks basic room amenities and needs refurbishment. The service was friendly and attentive overall, but there were some issues with accuracy. The dining options were average, with a rushed feel, and the facilities could be improved.

Rooms

5.0

My room, although in need of refurbishment, was passable for a quick stay. However, it was lacking basic essentials like plates, cutlery, and a microwave.

Service

7.0

The service staff were friendly and tried to be helpful, although there were some minor issues with accuracy during check-in.

Location

6.0

The hotel's location is very central, making it convenient for exploring the area. However, there were security concerns and crowds of tourists at the back of the property.

Dining

6.0

The dining experience was average, with a buffet-style option that felt a bit rushed. The Maori show and hangi dinner were highlights, though.

Facilities

6.0

The hotel's facilities could be improved to enhance the overall guest experience.

Arthur

United Kingdom, June 2023

7.4/10

I was amazed by the stunning view from my room and the peaceful atmosphere. The beds were incredibly comfy, and the room was beautifully clean and nice, especially with the balcony facing the lake. However, comparing it to their superior room made me wonder about their basic room. Overall, a perfect room for a relaxing stay.

Rooms

9.0

The rooms were excellent and peaceful, with a gorgeous view and comfy beds. They were clean and nice, and I loved having a balcony facing the lake.

Service

9.0

The staff went above and beyond, especially with our two-year-old daughter during dinner. They were friendly, helpful, and made our stay extra special.

Location

8.0

The location was very convenient for us, although a bit disappointed they charged both rooms to my card despite our request not to. The proximity to the lake was a nice touch.

Dining

5.0

The dining experience was not impressive, as the food was soggy and bland for the price. It didn't live up to the online herald but was average at best.

Facilities

6.0

The facilities were average, but the voucher for the Polynesian spa was appreciated. The property could use some improvement to match the excellent location.

Hannah

United Kingdom, June 2023

7.4/10

I stayed at a hotel located at the back of the property, possibly with all the tourist bus people. The rooms were basic with necessary amenities but weren't ready until 4:15. However, the gorgeous view, comfy beds, and beautiful rooms made the stay enjoyable.

Rooms

7.0

The rooms were basic but had all the necessary amenities. Despite the delay in readiness, the view, comfy beds, and room aesthetics were a highlight of the stay.

Service

9.0

The staff were fabulous and very busy but always willing to go the extra mile. They were awesome, very accommodating, friendly, and efficient. The Maori night was a special touch.

Location

8.0

The location was good with nice views across the Lake, plenty of parking, and in a quiet area. It was convenient to walk into the city center and along the lake. Additionally, it was close to Eat Street with a variety of restaurants.

Dining

5.0

The dining experience was just okay, not terribly impressive for the price. The food was heralded as great online but turned out to be soggy and bland, especially considering the cost.

Facilities

8.0

The hotel offered ample facilities such as room service, dry cleaning, housekeeping, laundry, a welcome drink, and tours/ticket assistance.